Returns & Exchanges


We will gladly accept your return of UNWORN merchandise within 30 days from the date of purchase. Exchanges are always free— complete the fields below and follow the instructions to receive return/exchange documentation and a shipping label.


At this time, we are not accepting international returns. All international orders are final with the exception of EU orders placed through EU orders can be returned for any reason within 14 days of their delivery date. For further details regarding international shipping and payments, visit Borderfree's FAQ page.


Please return item(s) in the original box. You will not be charged for the cost of exchange shipping if you use the label provided.

The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document. If you do not have a printer, please call customer service at (866) 699-7369.

Please keep a copy of return/exchange documentation for tracking purposes.

Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles. Please note: A return shipping charge of $5.00 will be deducted from your refund.

Damaged or Defective Product

If you suspect your product is defective or damaged during shipment, please contact our Customer Service Team immediately by phone at (866) 699-7369. We will work with you to expedite the replacement or refund of your item.