Most Asked Questions

When will I receive a refund?

Returns will be refunded to the original card used to purchase the items(s).

Please note: Please allow two weeks for your return to be processed.

You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.

View more FAQ

Featured Topics

Shipping
Information Returns &
Exchanges Account Order Status FAQ

Contact us

Chat

Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7

Phone

(866) 699-7369
Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7

SMS

(866) 699-7369
Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7