Canada Post Expedited
$7.00 flat fee per order
Standard orders should arrive within 5 to 10 business days.
Most orders ship within 24 - 48 hours, Monday - Friday
Wolverine ships to military post offices, using Canada Post only. Expedited shipping is not available for military post office addresses.
We are currently unable to ship to P.O. Box addresses.
What types of payment method do you accept?
We currently accept the following credit cards:
Visa, Mastercard and Visa Debit and Prepaid Gift Card Also Available
Unfortunately, at this time we cannot accept cash, CODs, checks, or money orders.
Can I order by phone?
Want to place an order, but rather not buy online? You may browse www.wolverinecanada.ca, choose your shoes, and call our customer service department direct with your order. The same shipping methods and charges apply, and you can even track your order online. Just call 1-800-263-8272 Monday through Friday, between 8:30 a.m. and 5 p.m. Eastern Time.
How can I track my order?
After you place an order, we will send you an email with an order confirmation number. You can track the status of your order with this number on our website by going to "Track Order" on the home page of www.wolverinecanada.ca.
After your order has been shipped, we will send you another email with a Canada Post tracking number. You may click on the link in your email and go directly to the Canada Post website to track your order. If parts of your order are shipped at different times, you will be notified of each shipment and its separate tracking number.
Can I change or cancel my order?
We are committed to getting your order to you as soon as possible. Therefore after your order is placed, it immediately goes into the fulfillment process and you may not cancel or make any changes to the order. If you realize you made a mistake after placing your order, you may return it UNWORN for an exchange or refund within 30 days from time of purchase.
What is your return policy?
We will gladly accept your return of UNWORN merchandise within 30 days from the date of purchase. Please call (800) 263-8272 to request a return authorization. We will deduct the shipping and handling charges from your refund.
Please return footwear in the original shoe box and include the return authorization number as provided by one of our representatives, as well as your order's packing slip or carton content label. Unfortunately we cannot refund your original shipping charge.
Please allow two weeks for your return to be processed. You will receive an email when your exchange or return has been processed. A credit should appear on your credit card within two billing cycles.
If you return unworn merchandise after the 30-day period, but within 90 days of purchase, we will offer you a merchandise credit to use towards your next purchase. There are no refunds available for merchandise returned after the 30-day period.
If you suspect a defect on worn merchandise, the merchandise must be returned for inspection and a determination of eligibility for a refund, exchange or merchandise credit. Please call 1-800-263-8272 for further instruction on returning defective merchandise.
Where is the closest retailer in my area?
Click here to go to the Retailer Locator section of this Web site or call (800) 263-8272.